Confidentiality and Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

confidentiality and medical records

This practice is supporting vital health and care planning and research by sharing your data with NHS Digital.

For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research. 

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

You can read our Confidentiality Agreement (which we ask all staff to sign) here.

Please note, all our phone calls - incoming and outgoing - are recorded for monitoring purposes. If you do not wish for your call to be recorded please inform the staff member you speak to at the time of the phone call.

 

Freedom of Information Act

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

 

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

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