How to register for Patient Access

Patient Access is a great online service which allows you to book appointments, order repeat prescriptions, view your medical records and send secure messages to the practice. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

Register at the surgery in person

Step 1. Read this information leaflet

Step 2. download, complete and print our 'Patient Access Application Form'.

Step 3 Visit the practice in person and hand to reception your completed application form. Please confirm with the reception team that you've read the information leaflet.

Please note that we also have copies of the application form and information leaflet at reception if you are unable to download, complete and print it.

Step 4 Show your two forms of Identification: One photo ID such as passport, drivers licence, freedom pass and one form of ID with your home address on such as a recent utility bill, bank statement. Full List of acceptable ID

Once you have completed the above steps, the receptionist will generate a Patient Access Pin Document which you need in order to sign up for a Patient Access account*. 

*(Please note, when you go through the Patient Access registration process online, you will be asked to find your surgery. Make sure you search for 'Alchester Medical Group' - the search will bring up our surgeries (Langford and Victoria House). Please select the Langford surgery - if you select any of the others it will tell you the surgery is not currently using Patient Access. Don't worry - you'll still see all your relevent medical information and appointment information regardless)

Once you have completed the registration online you will have full access to all the online services you requested.

LOG INTO PATIENT ACCESS

Register from home

You can also register for this service online without visiting your practice.

Download, complete and print our 'Patient Access Application Form' - and then email this alongside a copy of your ID to: alchester.administration@nhs.net

We cannot process your application without your ID.

Register from home and visit the surgery later

You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement. Full List of acceptable ID

Step 1: Enter your post code and click Search.

Step 2: Select your practice and click Continue (please select Langford Medical Practice here, even if you use the Victoria House Surgery site - this will not change your access, you will still be able to access all your information).

Step 3: Click No to having a registration letter and then click Continue.

Step 3: Enter your personal details and click Continue to complete the registration process.

A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.

Remember: once you've registered online, you will need to bring in your ID so that we can give you full access to your account.  You will also need to read our information leaflet and download, complete and print our 'Patient Access Application Form'. 

REGISTER ONLINE

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