Anima

The fastest way to get the care you need

We are pleased to introduce Anima which is now live. This is the new way to submit requests into the surgery. Use it as you would have used eConsult.

How to use Anima?

1. Register - To be able to use Anima, you must create an account or login using your NHS app login details. We've a guide on how to create an account on our Anima launch page here. Click here to visit the Anima page to create an account.

Video - How to create an Anima account - Click here to view this video

2. Submit - If you have a health concern, submit a request using Anima.

Video - How to submit a request - Click here to view this video

3. Review - This request will be reviewed by the team and you will receive an appropriate outcome - check your email (also check your junk mail just in case) and text messages - in the same time frame we would usually contact you when using our old system eConsult.

Video - What happens to your request - Click here to view the video

FAQs

When can I submit a request through Anima?

You'll be able to submit a request on Anima from 8am to 5pm each week day. It will be closed at weekends.

Can I submit a medication request through Anima?

Please submit your medication request through the usual way - see here for more information on that.

I need more help using Anima, I have a question about a feature, or something is not working

See the Anima help page here for more help, including guides on how to register an account, how to login to Anima, and more information about adding dependants (children, or family members you care for) to your Anima account.

What about my data?

Anima is approved by the NHS, and they work with us - your GP practice - in order to enable us to provide you with care. Anima sign specific agreements to let them do that, and only collect the data that they need in order to make this happen.

Practice Guidelines

• Please only select the most appropriate condition - don't choose one condition and then state you have a different one.

Submit a request